Terms of Service

Acceptance of Terms

By accessing this website, submitting a service inquiry, or using any of our services, you confirm that you are at least 18 years of age and legally capable of entering into agreements. If you do not agree to these Terms, please discontinue use of the website immediately.

Continued use of the website after any updates to these Terms constitutes your acceptance of the revised version.

Our Services

Critter Shield Pros provides professional pest control services for residential and commercial properties. Our services include but are not limited to:

• Residential and commercial pest inspections
• Treatment and elimination of insects, rodents, and other pests
• Preventive pest management and ongoing protection plans
• Emergency pest control response

All services are performed by licensed, trained technicians. Service availability, scheduling, and pricing may vary by location and pest type.

Responsible Use of This Website

You agree to use this website only for lawful purposes and to submit accurate, truthful information when requesting services. You must not:

• Submit false or misleading service requests
• Attempt to access or interfere with website systems or data
• Use the website in a way that could damage our reputation or operations
• Reproduce or reuse website content without prior written permission
• Distribute malicious software or engage in any harmful activity

Service Scheduling & Cancellations

When you book a service through this website or by phone, you are entering into a service agreement with Critter Shield Pros. We ask that you provide reasonable access to the property at the agreed time. If you need to cancel or reschedule, please notify us at least 24 hours in advance at (888) 217-8439.

We reserve the right to reschedule appointments due to technician availability, weather conditions, or other circumstances beyond our control.

Communication Consent

By submitting a service request or contacting us, you consent to receive communications from Critter Shield Pros by phone, email, or SMS regarding your request, appointment status, and follow-up services. You may opt out of non-essential communications at any time by contacting us at [email protected].

Satisfaction Guarantee

Critter Shield Pros stands behind its work. If you experience a return of the same pest problem within the guarantee period following a completed treatment, we will return and re-treat at no additional charge. Specific guarantee terms apply per service type and will be communicated at the time of booking.

Limitation of Liability

To the extent permitted by applicable law, Critter Shield Pros shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or services. Our liability is limited to the value of the specific service provided.

We are not responsible for damages caused by pre-existing conditions, inaccessible areas, or circumstances outside our reasonable control.

Intellectual Property

All content on this website — including text, images, logos, branding, and design — is the property of Critter Shield Pros and is protected by applicable copyright laws. Nothing on this website may be reproduced, distributed, or reused without our express written permission.

Changes to These Terms

Critter Shield Pros reserves the right to update these Terms at any time. The current version will always be available on this page. Your continued use of the website after any changes confirms your acceptance.