Privacy Policy

Who We Are

Critter Shield Pros is a professional pest control service provider. This website is operated directly by Critter Shield Pros and all personal data collected through it is processed by us for the purposes described below.

What Information We Collect

We may collect the following information when you contact us, submit a service request, or interact with our website:

• Full name and contact details (phone number, email address)
• Property address or service location
• Description of the pest issue or service requested
• Preferred contact method and scheduling preferences
• Technical data — IP address, browser type, device type, pages visited

How We Use Your Information

Your information is used strictly for legitimate operational purposes, including:

• Responding to inquiries and scheduling pest control appointments
• Dispatching qualified technicians to your location
• Sending service confirmations, reminders, and follow-ups
• Improving our website performance and user experience
• Maintaining security and fraud prevention
• Complying with legal and regulatory obligations

Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Information may be shared only in these limited cases:

• With pest control technicians assigned to fulfill your service request
• With trusted technical providers (hosting, analytics, communication tools)
• When required by law, court order, or regulatory authority

Any party we share data with is required to handle it confidentially and only for the stated purpose.

Data Security & Retention

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or loss. Personal data is retained only as long as necessary to deliver services, fulfill legal obligations, and resolve disputes — after which it is securely deleted or anonymized.

Your Rights

Depending on applicable law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or outdated data
• Request deletion of your personal data
• Object to or restrict certain types of processing
• Withdraw consent where processing is consent-based

To exercise any of these rights, contact us at [email protected].

Children's Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we become aware such data has been collected, we will delete it promptly.

Policy Updates

We may update this Privacy Policy periodically. Changes will be published on this page. Continued use of the website following any updates constitutes your acceptance of the revised policy.